Thank you for viewing our website and considering to stay with us at Harling House. Please note our terms and conditions so that you may make the most of your stay.

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• Bookings and Deposits. Bookings by web or telephone will incur the same deposit - 50% of your total booking cost. Payment made by credit or debit card is secure and does not incur any extra charges or fees. All bookings will be confirmed in writing and directions sent on receipt of your deposit. There is a minimum 2 night stay.
• Access Statement. We have prepared a full access statement which we will send you by email on request.
• Arrival. Our earliest arrival time is 4pm and we will ask you for your expected arrival time when you book. Your room may not be ready if you arrive before 4pm, but you are welcome to leave your car and luggage. If you are delayed or expect to arrive later than planned, we would appreciate if you could let us know. We will ask you for a mobile 'phone number when you make your booking, in case we need to contact you on your arrival day.
• Payment. The balance of your payment is to be paid on arrival, by credit card, debit card or cash.
• Cancellation. If the booking is cancelled less than 8 days before your expected arrival (or a duration reduction is made), no refund of the deposit paid will be given unless we can re-let your room/s.

 

If the booking is cancelled less than 2 days/day of arrival, then a charge equal to the full booking amount will be made.

We suggest that you take out travel insurance to cover your booking.

In the unlikely event that we are forced to cancel a booking, the deposit will be refunded in full.

We will only cancel a booking if the room is unavailable due to reasons outside our control.

 

• Departure. Please vacate your room no later than 10am on your day of departure.
• Damage. We ask that you please take care with our property. If a member of your party causes damage, please let us know as soon as possible so that we can make the necessary repair or replacement. If damage is caused by negligence, you may be charged for replacement of the item.
• Other Information. Harling House is a no-smoking establishment.

 

We do not accept pets, except assistance dogs. We do not have any pets.

Children over the age of 15 are most welcome, staying in either the Doe Room on their own or the Thornton Room with 1 adult.

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EV Charging. We do not have a dedicated EV charging point. There is a Podpoint charging area (6 points) at the Community Centre Car park. Maybe after dropping off your bags and checking in, take your car to charge up after you've re-charged with a brew and homemade cake. It's about a 10 minute walk and there's toilets as well as the facilities of the Ingleton Community Centre. 

 

• Liability. We do not accept liability for any damage, loss or injury to any member of your party , vehicles or possessions unless proven to be caused by our negligence. If you are bringing bicycles, please check that your bikes are insured for travel for the duration of your trip. This is your responsibility.
• Please Note. However made, a booking is a legally binding contract between the guest and the proprietors. Cancellations or failure to arrive is a breach of contract and the full cost of the booking can legally be charged.
• If you wish to check on any of the above points or anything else about Harling House, please don't hesitate to give us a ring on 015242 42113.

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PRIVACY NOTICE

We only gather data required for you to make a booking. Our availability and booking calendar is Freetobook software, and payments are taken using Worldpay Services, for which we are PCI Compliant and attest to this annually. The system requires an email address to send confirmation of your booking and payment made, plus a contact 'phone number in case we need to get in touch to confirm or check any aspect of your booking. An address is required to process the card payment. 

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We respect your privacy and value your custom. We will not send you unsolicited mail. Nor will we pass on your email address to anybody else. We will only contact you by telephone number in case of emergency and as a courtesy confirmation on your arrival day. The information you provide will not be shared with any third party. 

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Cookies policy – Short version

We collect anonymous statistics about your visit, like which of our pages you viewed. Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you. If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.

These are just the key points. If you need detail, keep reading.

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Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site. The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

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Facebook, Twitter and other social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons. To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you’re logged in; for example Facebook use this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it. Social networks therefore could know that you’re viewing this website.